While recognizing the growing focus of technology and society, Kramer also pointed out the growing “tech backlash” too. While exploring the leadership implications of technology-based innovation, he highlighted the growing interdisciplinary nature of innovation, notable cases of both value creation and value destruction and suggested that business models and monetization strategies are changing. Kramer explained that there have been notable leadership implications, including an awareness of the need for CEOs to serve a broader set of stakeholders, including employees, communities and government. In many cases, the pandemic has accelerated technology adoption and increased the awareness of the role of technology on public health. He also addressed the business as well as the public policy implications of technology-based innovations, including the role of technology in addressing societal issues in healthcare, education and transportation.
Kramer explored the implications of current events, including the COVID-19 pandemic and racial injustices, and highlighted the need for new models of inclusion. Citing examples from around the world, he addressed changing customer behaviors, competition, emerging market trends and public policy issues such as data privacy, anti-trust and cybersecurity.
Through an eye-opening review of the four phases of the technology evolution, beginning in the 1980s with the era of the PC to present day, Kramer explored what is happening globally and discussed the main technologies affecting our world today (and beyond), including 4G/5G networks, IoT, cloud computing, artificial intelligence and machine learning. He also addressed broader learnings on the role of technology and business in society and the changing role of the CEO. During the 90-minute session that was hosted as part of FAU’s seminar series on topical issues in international politics and economics, Kramer discussed key technology trends and the impact of COVID-19 on promising areas of innovation.
On Wednesday, December 9, students interested in global management and technology from across Anderson’s MBA programs joined students from Germany’s Friedrich-Alexander University of Erlangen-Nuremberg (FAU) for a fascinating discussion with Professor Terry Kramer, faculty director of the Easton Technology Management Center who leads the CGM’s Shenzhen/Hong Kong technology transformation-focused Global Immersion course.
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